Choose Your Membership
Flexible plans designed to scale with your business
Access verified suppliers, streamline your sourcing, and grow your global trade operations with transparent pricing and no hidden fees.
Starter
Perfect for small businesses getting started
Billed monthly
Professional
For growing businesses with regular sourcing needs
Billed monthly or $2,988/year (save $600)
Enterprise
For large organizations with complex needs
Tailored pricing for your business
All plans include access to verified suppliers, secure payment processing, and basic fraud protection.
View detailed feature comparison →What's Included in Every Membership
Comprehensive features designed to streamline your global trade operations
Verified Suppliers
Access our network of factory-audited suppliers. Every supplier undergoes on-site verification before joining the platform.
RFQ Management
Create and manage Request for Quotations with ease. Track responses, compare quotes, and communicate directly with suppliers.
Secure Transactions
Protected payment processing with escrow services. Your funds are secure until you confirm delivery and quality.
Quality Control
Pre-shipment inspections by local teams ensure products meet your specifications and quality standards.
Communication Tools
Built-in messaging system with translation support. Communicate with suppliers in real-time without language barriers.
Analytics & Insights
Track your sourcing performance, monitor spending, and identify cost-saving opportunities with detailed reports.
Global Logistics
End-to-end shipping coordination, customs clearance, and documentation handling by our experienced logistics team.
24/7 Support
Round-the-clock customer support to handle urgent issues and answer questions whenever you need assistance.
Documentation Support
Complete assistance with trade documentation, certificates of origin, compliance documents, and regulatory requirements.
Additional Services
Enhance your membership with optional add-on services
Extra Quality Inspections
Additional pre-shipment inspections beyond your plan limits
- Detailed photo report
- Quality assessment
- 24-hour turnaround
Expedited Shipping
Rush orders with priority handling and faster delivery
- Priority processing
- Express customs clearance
- Air freight options
Product Sampling Service
Request and manage product samples from suppliers
- Sample coordination
- Quality verification
- Direct to your door
Custom Product Development
Turn your ideas into reality with supplier collaboration
- Design consultation
- Prototype development
- Production setup
Private Labeling & Packaging
Brand your products with custom labels and packaging
- Custom labeling
- Packaging design
- Compliance verification
Warehousing & Fulfillment
Store inventory and fulfill orders from our warehouses
- Secure storage
- Order fulfillment
- Inventory management
Need something else? We can customize services for your specific needs.
Contact us for custom solutions →Frequently Asked Questions
Everything you need to know about our memberships
Can I change my membership plan?
Yes, you can upgrade or downgrade your membership at any time. Upgrades take effect immediately, while downgrades will apply at the start of your next billing cycle. Any unused features from a higher tier will remain available until the end of your current billing period.
What exactly is the service fee?
The service fee is a percentage charged on the total transaction value (product cost + shipping) when you complete an order through our platform. This covers payment processing, fraud protection, dispute resolution, and our platform infrastructure. The fee percentage decreases as you move to higher membership tiers.
Are there any long-term contracts?
No, all memberships are month-to-month with no long-term contracts required. You can cancel at any time with no penalties. For annual billing, we offer a discounted rate, but you're still free to cancel with a prorated refund for unused months.
What happens if I exceed my RFQ limit on the Starter plan?
If you reach your 5 RFQ limit on the Starter plan, you'll be notified and given the option to either upgrade to Professional (unlimited RFQs) or purchase additional RFQs at $25 each. We'll never restrict your access without warning.
How does the quality inspection process work?
Before your order ships, our local team visits the supplier's facility to conduct a pre-shipment inspection. They verify product quality, quantity, packaging, and compliance with your specifications. You receive a detailed photo report within 24 hours. Professional members get 3 free inspections per month, while Enterprise members get unlimited inspections.
What is a dedicated Relationship Manager?
Professional and Enterprise members are assigned a dedicated Relationship Manager who becomes your primary point of contact. They learn your business needs, proactively suggest suppliers, help negotiate better terms, and coordinate all aspects of your sourcing operations. Think of them as an extension of your team.
Do you offer refunds?
Membership fees are non-refundable, but we offer a 7-day trial period for new Professional members. If you're not satisfied within the first 7 days, we'll provide a full refund. For Enterprise plans, refund terms are negotiated as part of your custom contract.
Can multiple team members use one account?
Starter and Professional plans are designed for single users, though you can share login credentials with your team. Enterprise plans include multi-user access with role-based permissions, so each team member can have their own login with appropriate access levels. Contact us to discuss multi-user needs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), wire transfers, and ACH payments for membership fees. For product purchases, we also support PayPal, trade credit, and letter of credit for large orders. Enterprise customers can arrange custom payment terms.
Is there a free trial available?
We offer a 7-day free trial of our Professional plan for qualified businesses. This gives you full access to all Professional features so you can experience the platform before committing. After the trial, you can choose to continue with Professional, switch to Starter, or cancel with no charges.
Still have questions?
Contact Our TeamReady to Transform Your Global Sourcing?
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