How Aquiii Global Works
From discovery to delivery and beyond, we handle every aspect of your international trade journey with precision, transparency, and care.
Our Full-Service Trade Model
International trade is complex. Trust is hard to establish. Documentation is overwhelming. Quality control is difficult from afar. We solve all of these problems with a comprehensive, human-first approach that combines local expertise, advanced technology, and unwavering commitment to your success.
Trust Through Verification
Every supplier undergoes rigorous on-site factory audits before joining our network. We verify certifications, assess production capabilities, and ensure ethical compliance—so you never have to question who you're working with.
Local Teams, Global Reach
With boots on the ground in 5 countries, our local teams provide cultural expertise, faster response times, and on-site support. They speak the language, understand the market, and represent your interests every step of the way.
Technology-Enabled Service
Our platform streamlines every interaction—from RFQ submission to shipment tracking. But unlike pure-tech solutions, we combine automation with dedicated human support to ensure nothing falls through the cracks.
Why Our Model Works
We eliminate the four biggest obstacles in international trade: the trust gap, complexity barrier, relationship void, and hidden costs. By combining verified networks, comprehensive services, dedicated relationship managers, and transparent pricing, we make global trade accessible to businesses of all sizes.
No automated chatbots. No hidden fees. No surprises.
Your Trade Journey in 6 Phases
From the moment you submit a requirement to years of ongoing partnership, every step is designed for clarity, efficiency, and peace of mind.
Discovery & Verification
Understanding your needs and finding the perfect match
What Happens
- ✓Submit Your Requirements: Tell us exactly what you need—product specifications, quantities, quality standards, timeline, and budget constraints.
- ✓Intelligent Matching: Our system analyzes your requirements and matches you with pre-verified suppliers from our audited network.
- ✓Review Audit Reports: Access comprehensive factory audit reports, certifications, production capabilities, and past performance metrics.
- ✓Expert Recommendations: Your assigned Relationship Manager provides insights and recommendations based on your specific needs and industry expertise.
What You Get
Complete Transparency: View detailed supplier profiles including production capacity, certifications, past performance, and verified customer reviews.
Risk Mitigation: Only work with suppliers who have passed our rigorous verification process—no scams, no surprises, no uncertainty.
Timeline: Typically 1-3 business days from submission to supplier recommendations
Negotiation & Contracting
Securing the best terms with expert negotiation support
What Happens
- ✓Competitive Quotes: Receive detailed quotes from multiple verified suppliers, including pricing breakdowns, MOQs, and delivery timelines.
- ✓Expert Negotiation: Your Relationship Manager negotiates on your behalf using local market knowledge and established supplier relationships.
- ✓Payment Terms: Secure favorable payment terms, including escrow services, milestone-based payments, or traditional LC arrangements.
- ✓Contract Finalization: Review and sign comprehensive contracts that protect your interests, with clear specifications and dispute resolution mechanisms.
What You Get
Better Pricing: Leverage our established relationships and negotiation expertise to secure prices typically 10-20% better than direct negotiations.
Legal Protection: Contracts reviewed by trade law experts with built-in protections for quality, delivery, and dispute resolution.
Timeline: 2-5 business days from quote receipt to signed contract
Production & Quality Control
On-site monitoring and rigorous quality assurance
What Happens
- ✓Production Kickoff: Our local team meets with the factory to review specifications, timelines, and quality requirements before production begins.
- ✓Pre-Production Inspection: Verify raw materials, production samples, and initial setup to catch issues before mass production.
- ✓In-Line Monitoring: Regular factory visits to monitor production progress, quality consistency, and timeline adherence.
- ✓Pre-Shipment Inspection: Comprehensive quality check of finished products before they leave the factory, including detailed photo/video documentation.
What You Get
Real-Time Updates: Receive regular production updates with photos, videos, and detailed progress reports through our platform.
Quality Guarantee: Products must pass our rigorous inspection standards before shipment—defects are caught and resolved before you pay.
Timeline: Varies by product complexity (typically 15-60 days)
Logistics & Documentation
Seamless shipping and customs clearance
What Happens
- ✓Export Documentation: We handle all export paperwork including commercial invoices, packing lists, certificates of origin, and any required permits.
- ✓Shipping Arrangement: Coordinate with trusted freight forwarders to arrange optimal shipping methods—air, sea, or multimodal based on your needs and budget.
- ✓Customs Clearance: Manage customs documentation and clearance procedures in both origin and destination countries to prevent delays.
- ✓Real-Time Tracking: Monitor shipments with live tracking updates, proactive issue resolution, and estimated delivery notifications.
What You Get
No Surprises: Clear visibility into shipping costs, transit times, and any potential delays or issues before they become problems.
Compliance Guaranteed: All documentation meets international trade regulations and destination country requirements to avoid customs holds.
Timeline: 3-7 days for air, 15-45 days for sea freight
Delivery & Support
Final mile delivery and issue resolution
What Happens
- ✓Final Delivery Coordination: Arrange last-mile delivery to your warehouse or facility with clear scheduling and receiving instructions.
- ✓Receipt Confirmation: Work with you to confirm delivery, inspect shipments, and document any issues or discrepancies immediately.
- ✓Issue Resolution: If any problems arise—damaged goods, incorrect quantities, quality concerns—we immediately engage with suppliers to resolve them.
- ✓Post-Delivery Support: Ongoing assistance for warranty claims, returns, replacements, or any product-related questions.
What You Get
Peace of Mind: We don't disappear after delivery. Your RM remains available to handle any issues that arise during unpacking, inspection, or initial use.
Rapid Resolution: Our local teams can quickly address problems with suppliers, leveraging established relationships to resolve issues in days, not weeks.
Timeline: Immediate support upon delivery, ongoing for the life of the product
Ongoing Partnership
Long-term relationships and continuous improvement
What Happens
- ✓Relationship Building: Foster long-term partnerships between you and suppliers, establishing trust and improving terms over time.
- ✓Reorder Management: Streamline repeat orders with saved specifications, preferred suppliers, and optimized processes for faster turnaround.
- ✓Performance Analytics: Track supplier performance, cost trends, quality metrics, and delivery reliability to make data-driven sourcing decisions.
- ✓Continuous Improvement: Regular business reviews with your RM to identify cost-saving opportunities, quality improvements, and process optimizations.
What You Get
Strategic Advantage: Your RM becomes a strategic partner who understands your business, anticipates your needs, and proactively identifies opportunities.
Continuous Value: The longer we work together, the better we understand your requirements, preferences, and goals—leading to increasingly optimized outcomes.
Timeline: Ongoing, for the lifetime of the relationship
Your Dedicated Relationship Manager
Unlike automated platforms, every AGTS client is assigned a dedicated Relationship Manager—a real human expert who serves as your single point of contact for everything.
Your Trade Expert
Your RM is a trade professional with deep industry expertise, cultural knowledge, and negotiation skills. They understand your business, industry challenges, and specific requirements.
- •Average 8+ years of international trade experience
- •Multi-lingual with cultural expertise
- •Industry-specific knowledge and networks
Always Available
Your RM is accessible via our platform messaging, email, phone, or video call. They're proactive in communication, keeping you updated without you having to chase for information.
- •Response time under 4 hours during business hours
- •Proactive updates on shipments and issues
- •Escalation path for urgent matters
Proactive Problem Solving
Your RM doesn't wait for problems to escalate. They anticipate issues, identify risks early, and resolve them before they impact your business.
- •Monitors production and logistics for red flags
- •Coordinates with local teams for rapid response
- •Implements contingency plans when needed
Strategic Partnership
Over time, your RM becomes a strategic partner who understands your business goals and helps you achieve them through smarter sourcing and supplier relationships.
- •Identifies cost-saving opportunities
- •Suggests alternative suppliers or products
- •Provides market intelligence and insights
The Human Difference
We believe that international trade is fundamentally about relationships between people, not just transactions between companies. Your Relationship Manager is the embodiment of that philosophy—a dedicated advocate who is personally invested in your success.
No ticket systems. No chatbots. No getting lost in the queue. Just a real person who cares about your business.
Technology That Empowers, Not Replaces
Our platform combines powerful automation with human expertise, giving you the best of both worlds: efficiency without losing the personal touch.
Unified Platform
Manage everything from one place—RFQs, quotes, orders, shipments, documents, and communications. No more juggling multiple tools or email chains.
Real-Time Messaging
Communicate with suppliers, your RM, and support team in real-time. Built-in translation ensures clear communication across languages and cultures.
Smart Matching
AI-powered supplier matching analyzes your requirements and recommends the best-fit suppliers from our verified network based on capability, pricing, and history.
Analytics Dashboard
Track spending, supplier performance, delivery times, and quality metrics. Identify trends, optimize costs, and make data-driven sourcing decisions.
Shipment Tracking
Live tracking of all shipments from factory to your door. Automated alerts for milestones, delays, or exceptions with proactive resolution.
Document Management
Centralized storage for all trade documents—contracts, invoices, certificates, inspection reports. Easy access and sharing with integrated audit trails.
Secure Payments
Multiple payment options including escrow services, milestone payments, and traditional LC arrangements. All transactions are secured and tracked.
Intelligent Alerts
Customizable notifications for order updates, shipment milestones, messages, and issues. Stay informed without being overwhelmed.
Mobile Access
Access your account from anywhere with our responsive web platform. Manage orders and communicate on the go, whenever you need to.
Built for Buyers AND Suppliers
Our platform serves both sides of the transaction, creating a seamless experience that benefits everyone. Buyers get transparency and control. Suppliers get streamlined operations and global reach.
- ✓For Buyers: Easy sourcing, quote comparison, order tracking, and supplier management
- ✓For Suppliers: RFQ notifications, quote submission, order management, and payment tracking
- ✓For Everyone: Reduced friction, faster transactions, and better relationships
Coming Soon
We're constantly improving our platform with new features
- →API integrations with ERP systems
- →Advanced supplier scorecards
- →Predictive analytics for sourcing
- →Blockchain-based verification
- →Carbon footprint tracking
Ready to Start Your Trade Journey?
Join thousands of businesses who trust AGTS to handle their international trade from discovery to delivery and beyond. Get matched with verified suppliers, assign a dedicated Relationship Manager, and experience the difference of full-service support.
No credit card required • Free to join • Start sourcing in minutes
Frequently Asked Questions
How much does AGTS cost?
AGTS offers flexible membership tiers with transparent pricing. Memberships start at $99/month (or discounted annual rates) and include platform access, RFQ management, and dedicated support. In addition to your membership, we charge a service fee on completed transactions—ranging from 3-10% depending on your membership tier—which covers verification, your Relationship Manager, quality control, logistics coordination, and all our services. There are no hidden fees or surprise charges, and we'll always provide clear pricing before you commit.
How long does the entire process take?
Timeline varies by product and order complexity, but a typical journey is: Discovery & Verification (1-3 days), Negotiation & Contracting (2-5 days), Production & QC (15-60 days depending on product), Logistics & Documentation (3-45 days depending on shipping method), and Delivery (1-3 days). Your RM will provide a detailed timeline specific to your order.
What if I already have suppliers I work with?
Great! We can help improve those existing relationships through our quality control, logistics support, and documentation services. Alternatively, we can verify your current suppliers through our audit process and onboard them to our platform. We're here to make your international trade easier, regardless of where your suppliers come from.
Do you handle small orders or only large volume?
We work with businesses of all sizes. While some suppliers have minimum order quantities (MOQs), we help you find suppliers whose capabilities match your volume requirements. For customers who need lower MOQs, we offer group buying—we source from quality factories and aggregate multiple buyers to meet optimal order quantities (including container-based pricing), allowing everyone to benefit from better pricing while lowering the entry barrier. Whether you're ordering a single container or establishing a high-volume supply chain, our full-service model scales to your needs.
What happens if there's a quality issue?
Our multi-stage quality control process is designed to catch issues before shipment. However, if a problem does arise, your RM immediately engages with the supplier to resolve it. We leverage our local teams and established relationships to negotiate replacements, refunds, or other remedies quickly. You're never left to handle disputes alone.
Can I use AGTS for services, not just physical products?
Currently, AGTS focuses on physical goods where our verification, quality control, and logistics services add the most value. However, we're exploring expansion into service categories. Contact us to discuss your specific needs, and we'll let you know if we can help or recommend alternative solutions.